Nationwide and Statewide
I&R Systems:
 

ReferNet Info



Complete Hosted Systems

ReferNet Statewide
ReferNet Nationwide

The Refer and Alliance Network Systems are fully hosted, Internet accessible, packaged systems that includes all major components to automate your organization's call center.

These components are:

  • Internet accessible version of Refer or Alliance Network.
  • ReferWeb public access website, customized for your organization.
  • On-line agency survey system with annual automated email broadcast

These systems are managed and maintained by RTM Designs; no software purchase is necessary. Your organization pays only an annual hosting fee. The annual fee covers complete system hosting, maintenance, backup, and technical support for your staff members.

The advantages of the Full Systems are:

  • No IT staff needed to run and maintain an in-house I&R system.
  • No need to purchase faster workstations and servers.
  • The software is accessible over the Internet from anywhere, on any computer, by any person with with proper permissions.
  • Easily transfer calls to other I&R organizations for after-hours or emergency situations.
  • All systems can be accessed from home.
  • No software to purchase
  • Your data files are uploaded to your organization every night.
  • Uses Microsoft.NET and SQL Server technology

Fully Hosted System  - Annual Fee

  • 1 to 5 Users* .........................................................................................................................$10,500.00
  • 6 to 10 Users* .......................................................................................................................$12,500.00
  • 11 to 20 Users*......................................................................................................................$15,500.00
  • 21 to 40 Users* .....................................................................................................................$20,500.00
  • Options
    • Training - 3 days ........................................................................................................$3,500.00
                  (On location- expenses included)
    • Data Conversion ..................................................................................................Call for Quote
*Includes technical support for all registered users