RTM Designs
Windows and Web based Information and Referral Software Solutions

Nationwide and Statewide Systems
ReferNet is the leading software package for statewide Information & Referral/Client Tracking integrated networks.
ReferNet is available for two segments of the I&R community:
- ReferNet 2-1-1
- ReferNet Aging
Complete I&R System Package
Everything your organization needs in one complete package. These fully hosted Internet accessible systems are run and maintained at the RTM Designs data center.
The Full I&R System Package includes:
- the Refer7 or Alliance Network Call Center software
- the ReferWeb Public Access Website customized for your agency
- the on-line Agency Survey System
I&R Call Center Systems
These I&R software system are the most popular and widely used products on the market today. Both systems include comprehensive Call/Contact, client tracking, call data reporting, resource maintenance, and directory publication modules. For individual I&R organizations, these are the systems of choice.
Remote User System
Remote User Systems are used by I&R organizations that DO NOT maintain their own resource database but offer Information & Referral services to the community. Using a resource database supplied by either a Refer7 or Alliance Network user, the Remote User System has the same call/contact, client tracking and reporting functions as the Refer and Alliance Network system.
Public Access Web Systems
ReferWeb is a sophisticated public access Internet search engine that locates and displays Human Service Provider information from your organization's Information & Referral Resource database.
ReferWeb offers these feature:
- Each website is custom designed for the customer's needs, including branding, links, and functionality.
- Provides extremely accurate search results.
- Fully hosted at the RTM Designs Data Center

